Refund & Exchange

We strive to ensure that you are completely satisfied with your purchase. If you are not entirely happy with your order, you may request a refund under the following conditions:

• Eligibility: Refund requests must be made within 30 days of receiving your order.
• Condition: Items must be returned in their original condition, unused, and with all original packaging intact.
• Process: To initiate a refund, please contact our customer support team with your order number and details of the issue. We will provide you with instructions on how to return the item.

Once we receive the returned item and verify its condition, we will process your refund to the original payment method. Please note that shipping costs are non-refundable.

Exchanges

If you wish to exchange an item for a different size, color, or product, follow these steps:

• Eligibility: Exchange requests must be made within 30 days of receiving your order.
• Condition: Items must be returned in their original condition, unused, and with all original packaging intact.
• Process: Contact our customer support team with your order number and the details of the item you wish to exchange. We will assist you in arranging the return and provide instructions.

Once we receive the returned item, we will process your exchange and send out the new item. Please note that you may be responsible for any additional shipping costs associated with the exchange.

Non-Returnable Items

Some items are not eligible for return or exchange, including but not limited to:

• Personalized or custom-made items
• Perishable goods
• Items marked as final sale

If you have any questions about whether a specific item can be returned or exchanged, please contact our customer support team.

Contact Us

For any questions or assistance regarding refunds or exchanges, please reach out to our customer support team. We are here to help and ensure your shopping experience is as smooth as possible.

Thank you for shopping with us!