Privacy Policy

Effective Date: 26/07/2024

1. Introduction

Welcome to GxFusion.Store. We value your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, and protect your information when you visit our website and use our services. By using GxFusion.Store, you agree to the terms outlined in this Privacy Policy.

2. Information We Collect

We collect various types of personal information to provide and improve our services:

• Personal Details: Name, email address, shipping address, phone number.
• Order Information: Information required to process your orders, including product details, payment information (processed via Stripe), and transaction history.
• Security Information: IP address and country data for fraud prevention.
• Cookies: Data from cookies to enhance user experience and website functionality.
• Marketing and Analytics Data: Information from your interactions with our ads on platforms like TikTok, Facebook, Instagram, Snapchat, YouTube, and Google, and data from our analytics software.

3. How We Use Your Information

Your personal information is used for the following purposes:

• Order Processing: To process and fulfill your orders, including sending order details to third-party dropshipping partners.
• Customer Service: To contact you regarding your orders and provide customer support.
• Marketing: To send promotional emails, newsletters, and abandoned cart reminders.
• Analytics: To analyze website usage and improve our services.
• Security: To prevent fraudulent transactions and ensure the security of our services.

4. Payment Processing

We use Stripe to process payments. Stripe is PCI compliant, ensuring that your payment information is securely handled. GxFusion.Store does not store payment information on our servers.

5. Cookies

We use cookies to remember your preferences and optimize our website for a better user experience. Cookies help us:

• Remember login information and shopping cart contents.
• Track website usage for analytical purposes.
• Deliver personalized content and advertisements.

6. Third-Party Services

We work with third-party companies to fulfill orders and process payments. These third parties are required to protect your personal information in accordance with our Privacy Policy and applicable laws.

7. Data Retention and Security

We retain your personal information as long as necessary to provide our services and comply with legal obligations. We use industry-standard security measures to protect your data from unauthorized access, alteration, or disclosure.

8. Your Rights

You have the following rights regarding your personal information:

• Access and Correction: Request access to and correction of your personal information.
• Deletion: Request the deletion of your personal information.
• Withdrawal of Consent: Withdraw consent to our use of your information for marketing and analytics.
• Complaint: File a complaint about how your information is handled by contacting us at [email protected].

9. Returns and Exchanges

For returns or exchanges, please contact us before sending any items back. We will assist you in resolving any issues with your order.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page, and the effective date will be updated accordingly.

11. Contact Us

If you have any questions or concerns about this Privacy Policy or your personal information, please contact us at [email protected].